Microsoft plans to fix rebooting Windows Phones next month

Windows Phone 8 logoMicrosoft said today it has determined what is causing some Windows Phone 8 devices to spontaneously reboot and said it plans to issue a fix next month.

"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners," Microsoft said in a statement. "We are working to get an over-the-air update out in December."

However, the company declined to identify the cause of the reboots.

The issue materialized earlier this month when some users of Windows 8 devices complained of spontaneous reboots and e-mail sync issues. ZDNet's Mary Jo Foley described an unexpected reboot of her loaner HTC 8X Windows Phone 8 on AT&T, as well how her e-mail accounts and Microsoft Account were stuck in an endless loop continually trying to sync. However, her Windows Phone 7 handset was not experiencing these issues.

Some users on forums claimed that uninstalling the Skype for Windows Phone 8 preview app, which Microsoft released a week earlier, may fix the rebooting issue. However, some users were complaining of reboot/sync problems before the Skype preview for Windows Phone 8 app was available publicly.

Source: CNET

Tags: Microsoft, OSes, Windows Phone 7

Add comment

Your name:
Sign in with:
Your comment:

Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party

Last news

A mobile hotspot in Australia will be capable of hitting gigabit speeds on the go
A new game could be in the works as Blizzard appears to have been hiring for a Diablo-related project
Nokia CEO Rajeev Suri will speak at MWC 2017
However what if you could go way, way back?
The Helio P15 packs an octa-core Cortex-A53 processor clocked at 2.2GHz
Samsung claims up to 27-percent higher performance or 40-percent lower power
Preliminary data for October shows another Windows 10 boom
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
HP Slate 7 is a 7-inch Android 4 Tablet PC with good sound
A cost-effective, 7-inch tablet PC from a renowned manufacturer
October 25, 2013 / 4

News Archive



Do you use microSD card with your phone?
or leave your own version in comments