Microsoft looking into claims of massive Windows Phone 7 data usage

Windows Phone 7 logoPaul Thurrott last week reported that some Windows Phone 7 users were seeing unexpectedly high levels of data usage. It's now being reported that Microsoft is investigating the issue.

The problem appears to be that some Windows Phone 7 handsets are sending large amounts of data, and opting to do so via 3G even in the presence of WiFi; the result is users burning through 2GB or more of data a month. Thurrott describes the issue as "curiously common," though it's certainly not universal. He has been tracking his data usage, but has no real explanation as to why it has increased with each month—there's nothing obvious that's causing the data usage.

Personally, I'm not seeing any such issues; since I started to use Windows Phone 7 my data usage has certainly gone up, but that's because I'm legitimately using the data connection more extensively. My increased data usage (a couple of hundred extra megabytes a month) is in line with what I'd expect, given the change in usage patterns: I'm performing much more mobile browsing than I was with Windows Mobile 6.5, I'm using the Maps program regularly, and I'm syncing mail from four accounts now that I can use multiple Exchange accounts simultaneously. We'd love to hear from any readers who have experienced the issue and can shed any light on the problem.

If Microsoft does confirm that there is a problem with Windows Phone 7 that's causing excessive data usage, it'll be another item to add to the list of things that the company needs to fix on its new smartphone platform. Though the company has promised an update to support copy-and-paste is coming soon (perhaps coinciding with next month's Mobile World Congress), it has remained frustratingly tight-lipped about what other updates and fixes are in store, or when they will materialize.

Source: Ars Technica

Tags: Microsoft, Windows Phone 7

Add comment

Your name:
Sign in with:
Your comment:

Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party

Last news

A mobile hotspot in Australia will be capable of hitting gigabit speeds on the go
A new game could be in the works as Blizzard appears to have been hiring for a Diablo-related project
Nokia CEO Rajeev Suri will speak at MWC 2017
However what if you could go way, way back?
The Helio P15 packs an octa-core Cortex-A53 processor clocked at 2.2GHz
Samsung claims up to 27-percent higher performance or 40-percent lower power
Preliminary data for October shows another Windows 10 boom
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
HP Slate 7 is a 7-inch Android 4 Tablet PC with good sound
A cost-effective, 7-inch tablet PC from a renowned manufacturer
October 25, 2013 / 4

News Archive



Do you use microSD card with your phone?
or leave your own version in comments