Microsoft looking into claims of massive Windows Phone 7 data usage

Windows Phone 7 logoPaul Thurrott last week reported that some Windows Phone 7 users were seeing unexpectedly high levels of data usage. It's now being reported that Microsoft is investigating the issue.

The problem appears to be that some Windows Phone 7 handsets are sending large amounts of data, and opting to do so via 3G even in the presence of WiFi; the result is users burning through 2GB or more of data a month. Thurrott describes the issue as "curiously common," though it's certainly not universal. He has been tracking his data usage, but has no real explanation as to why it has increased with each month—there's nothing obvious that's causing the data usage.

Personally, I'm not seeing any such issues; since I started to use Windows Phone 7 my data usage has certainly gone up, but that's because I'm legitimately using the data connection more extensively. My increased data usage (a couple of hundred extra megabytes a month) is in line with what I'd expect, given the change in usage patterns: I'm performing much more mobile browsing than I was with Windows Mobile 6.5, I'm using the Maps program regularly, and I'm syncing mail from four accounts now that I can use multiple Exchange accounts simultaneously. We'd love to hear from any readers who have experienced the issue and can shed any light on the problem.

If Microsoft does confirm that there is a problem with Windows Phone 7 that's causing excessive data usage, it'll be another item to add to the list of things that the company needs to fix on its new smartphone platform. Though the company has promised an update to support copy-and-paste is coming soon (perhaps coinciding with next month's Mobile World Congress), it has remained frustratingly tight-lipped about what other updates and fixes are in store, or when they will materialize.

Source: Ars Technica

Tags: Microsoft, Windows Phone 7

Comments
Add comment

Your name:
Sign in with:
or
Your comment:


Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party


Last news

 
Purported leak reveals upcoming phablet’s design
 
Google boasts of integration with Google Assistant and Google Home
 
The support team replied that some hardware limitations are leading to malfunctions
 
The retailer will allow results to appear in the Shopping section of Google’s search engine
 
Trump is seeking to lift the export ban as a "personal favor" to China
 
The company reportedly sniffed around AMD and Nvidia as potential GPU suppliers
 
 
iPhone users in the US will be able to automatically share their location with first responders
The Samsung Galaxy A5 (2017) Review
The evolution of the successful smartphone, now with a waterproof body and USB Type-C
February 7, 2017 /
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
 
 

News Archive

 
 
SuMoTuWeThFrSa
     12
3456789
10111213141516
17181920212223
24252627282930




Poll

Do you use microSD card with your phone?
or leave your own version in comments (10)