Samsung responds to reports of Screen Gaps on Galaxy Note 4

Samsung logoApple has been under fire for its botched iOS 8.0.1 update — which has since been rectified with iOS 8.0.2 — and “Bendghazi” — which Consumer Reports has called into question after its own internal testing of flagship smartphones. Samsung even got in on the action, poking fun at the iPhone 6 Plus’ "bendability":

Curved. Not bent. #GALAXYNoteEdge

— Samsung Mobile (@SamsungMobile) September 25, 2014

But it looks as though Samsung may have a few issues of its own to worry about with the brand new Galaxy Note 4. Samsung pushed up the launch of the smartphone to September 26 (instead of the previously announced launch of October) following the record-breaking sales performance of the iPhone 6 and iPhone 6 Plus.

Samsung responds to reports of Screen Gaps on Galaxy Note 4

Following its initial launch in South Korea, some new Galaxy Note 4 owners are reporting that their smartphones have a gap in between the body and the display screen. Users are noting that the gap appears on either side of the screen or at the bottom/top of the screen. The gap is large enough in some cases to fit in a couple of business cards.

It’s unknown how many of the 30,000 Galaxy Note 4s that Samsung sold during launch day are affected by the screen defect, but the company says that it is aware of the problem.

Samsung expects to sell up to 15 million units of the Galaxy Note 4 by the end of its first month of availability.

Updated September 30, 2014 @ 11:02am EST

A Samsung official has responded to the complaints about the screen gaps and appears to downplay the severity of the issue in a statement to Trusted Reviews:

The reported issue does not impact the functionality or quality of the Galaxy Note 4. We assure our customers that all Galaxy Note 4 units meet our strict manufacturing and quality control standards.

Source: DailyTech

Tags: Galaxy Note 4, Samsung, smartphones

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